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TheJackal TheJackal
Flash Modding
Chubbs

MembersShop not giving points

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I have alot of people reporting that they are not getting their points. I am using the latest version, do you have an idea why this is happening??

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On 8/16/2019 at 2:52 AM, Chubbs said:

I have alot of people reporting that they are not getting their points. I am using the latest version, do you have an idea why this is happening??

When they are not awarding them?, Is it at all or certain bits?, Also are there any logs of them awarding in the ACP section of the logs?


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    Version 2.0.1-Error 500. Disabling the app restores the site. Please correct it.

    Edited by ft12

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    Just now, ft12 said:

    Version 2.0.1-Error 500. Disabling the app restores the site. Please correct it.

    Problem Fixed!!! 

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    On 8/18/2019 at 12:33 PM, TheJackal said:

    When they are not awarding them?, Is it at all or certain bits?, Also are there any logs of them awarding in the ACP section of the logs?

    Okay so I have narrowed it down, it seems if the group is a secondary group they will not be awarded the points. Only the primary group.

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    5 hours ago, Chubbs said:

    Okay so I have narrowed it down, it seems if the group is a secondary group they will not be awarded the points. Only the primary group.

    yeah it will only award it to their primary group otherwise 1 member could earn multiple different amounts of points


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    2 hours ago, TheJackal said:

    yeah it will only award it to their primary group otherwise 1 member could earn multiple different amounts of points

    ah so we can't make it where staff get daily points aswell?

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    Just now, Chubbs said:

    ah so we can't make it where staff get daily points aswell?

    If their primary group is a staff one yeah, I would of thought staff groups would be primary to tell them apart

     


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    Just now, TheJackal said:

    If their primary group is a staff one yeah, I would of thought staff groups would be primary to tell them apart

     

    Yes exactly. We have members that became mods but were platinum status where they were receiving points because they paid for it. but now because they are moderators they are not getting what they paid for.

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    Just now, Chubbs said:

    Yes exactly. We have members that became mods but were platinum status where they were receiving points because they paid for it. but now because they are moderators they are not getting what they paid for.

    What points are they not receiving? Is it daily points / any rewards etc


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    Just now, TheJackal said:

    What points are they not receiving? Is it daily points / any rewards etc

    Yes, Daily points.

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    Just now, Chubbs said:

    Yes, Daily points.

    I'll look into it and see if there is any other ways it could be done


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    Just now, TheJackal said:

    I'll look into it and see if there is any other ways it could be done

    because only our subscriptions get points. If needed we can pay for a special request since this doesn't really go for everyone.

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    Just now, Chubbs said:

    because only our subscriptions get points. If needed we can pay for a special request since this doesn't really go for everyone.

    I could make you a add on what will award points based on subscription purchases if you wanted a special request

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    Just now, TheJackal said:

    I could make you a add on what will award points based on subscription purchases if you wanted a special request

    That could work if you would like to send me the quote.

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